RPI Consulting Group Inc.

You may change your password but not your username. To change your password log in to your account and click “Edit Password”. Create a new password and enter it into the system, enter it once more for confirmation and click “Apply Changes” to save your new password.

How do I contact RPI?

info@rpigroup.ca.

Subscription Questions

What are the benefits of purchasing a subscription?

By subscribing with us, you can post an unlimited number of jobs on our website within your subscription period. Your openings instantly reach a large and active Pharmacist Community. You will pay your rates to the pharmacist with no agency markup. In addition, by upgrading to a level 2 subscripton service, you will have full access to our extensive database of pharmacists. You deal with the pharmacist directly without any restrictive clauses!

How much does it cost?

A Level 1 subscription costs $1899/year, A Level 2 subscription costs $2399/year.

What is the difference between a Level 1 subscription and a Level 2 subscription?

With a level 1 subscription, you will be able to post an unlimited number of jobs on our website. By upgrading to a level 2 subscription, not only will you be able to post an unlimited number of jobs, but you will also have full access to our database of pharmacists.

How many jobs am I able to post with my subscription?

You may post an unlimited number of jobs with your subscription.

How many Candidates will see my Full Time job posting?

Once you post a Full Time job opportunity it will automatically be blast emailed to every pharmacist on the database. Your posting will be seen by nearly 15,000 pharmacists nationwide.

If I purchase the subscription, how do I book candidates myself?

Candidates will apply to your postings directly from the website. You will see their profile and all you have to do is click “Accept”.
You run a search for candidates and call those who would suit your needs until you find one that is available and agrees to take the shift.

What role does RPI play when I am booking shifts through my subscription?

RPI is simply providing the database of candidates. You are responsible for finding candidates to fill your shifts and reaching an agreement with them. This is why you are not paying agency fees when you use the website to fill your shifts.

Is there an RPI contract involved when I book candidates through my subscription?

No. Any agreement you reach with a candidate is between you and that candidate. We do not have a contract.

Website Questions - Job Seekers

Why can’t I view the generic invoice or timetable?

here

I don’t have media player, how can I watch the help videos?

Without Media Player you will be unable to watch the help videos. For those of you without Media Player we have written out the instructions from the help videos and placed them in our internal F.A.Q. pages.

Why can’t I apply to jobs or update my calendar?

In order to apply to any jobs, or update your calendar, you must first fill in your complete contact information.

Can I delete contracts, invoices, or uploaded files?

You may only delete files that have been uploaded by you.

One of your consultants has told me that they have sent a contract to my email, but I did not receive anything. Why?

Certain ISPs such as Cogeco and AOL have filtered emails from RPI. If you have an email address from one of these ISPs, please log into your account and change your email address to another one.

How do I apply to jobs?

Log into your account
Click on the "Search Jobs ” link on the left hand menu, or the "Current Openings" link on the top menu
Refine search by clicking the “Search” button beside either “Refine Relief Search”, or “To Search Full Time Openings”, located on the right side of the screen above our current openings
You may search by province, region, city, system, and date in any combination
Select jobs of interest and click the “Apply To Job ” button to find a more detailed description of the shift
Select the shifts you would like to work by checking off the box next to the ID number
Send your application to an RPI Hiring Manager by clicking “Confirm Application”
Allow 48 hours for the Hiring Manager to review your information
You may view the jobs that you have applied for by clicking on the “My account” icon in the left hand menu

How will I know if I have been selected for a job?

When you apply for a job it will appear in “My Account” under the heading “Jobs I have applied to”. When you are selected for a job the status will change from “Applied” in black to “Selected” in green.

How do I change my password?

Log into your account
Click the “Edit Password” icon on the left side menu
Your username is already registered in the first field
Enter your newly created password into the “Create Password” field
Re-enter your new password in the “Re-enter Password” field
Don’t forget to click the “Update Profile” button to save your new information.

How do I update my availability?

Log into your account
Click the “My Calendar/Availability” link on the left side menu
A calendar featuring the current month will be displayed, you may also select another month
Check off the dates that you are available to work in that month
You may also check off the entire month by clicking the “>>” button (located below the drop down menu that provides the months)
You may check off entire weeks by clicking the “>” button beside that week
Don’t forget to click the “Apply Changes” button to save your new information

How do I view my contracts?

Log into your account
Click the “My Briefcase” link on the left side menu
There are three folders featuring “Documents”, “Contracts”, and “Sent Invoices”, you contracts are in the "Contracts" folder
The contracts will be listed in descending order from the date it was sent
Click on the contract number (it is in the first column provided)
A prompt will pop up asking if you would like to “Open” or “Save” the file. To simply view the file click “Open”, To save the file to your computer click “Save”
The contract will open in an Adobe Acrobat window. You will need Adobe Acrobat to view your contract

How do I upload a file?

Log into your account
Click the “My Briefcase” link on the left side menu
You may upload a file in the section marked “Documents”
Select the file you would like to upload by clicking “Browse”, a new window will pop up for you to search your computer for the file that you want to upload
Click on the file you would like to upload and then press “Open”, the window will disappear
The name of the file you are uploading will now appear in the field beside the “Browse” button. You may now click “Upload” to upload the file

How do I view my invoices?

Log into your account
Click the “My Briefcase” link on the left side menu
The invoices are in the "Invoices" section and will be listed in descending order from the date it was sent
Click on the invoice number (it is in the first column provided)
A prompt will pop up asking if you would like to “Open” or “Save” the file. To simply view the file click “Open”, To save the file to your computer click “Save”
The invoice will open in a new Internet Explorer Window

Why do I have to put my personal information on the website to apply for jobs?

The information that you provide to the site acts as your resume. The client may receive several applications for the same job. Your background information is necessary so that they may select the pharmacist that best suits their needs.

How do I change my contact information?

Log into your account
Click the “My Contact Info” icon on the left side menu
Edit the content by deleting the current information and replacing updated information in the same field
Remember to click the “Apply Changes” button to save your updated information

Why isn’t my information being saved?

You must remember to click on “Apply Changes” or “Submit” when you have finished inputting your information.

I have applied for a job, why hasn’t it appeared on my calendar?

When you apply for a job on the website you must allow the RPI Hiring Manager 48 hours to review your information and select a candidate for the position. If you are selected for the job you will receive confirmation; once the shift is confirmed and the contract is created the job shift will appear on your calendar.

Do I have to sign a Contract?

Yes, you will need to sign a contract. The contract simply states that you will fulfill the shift and that you are a Pharmacist in good standing with the governing provincial licensing body. It also guarantees the rate and terms of the agreement.

How will I know how to get to the job site?

In order to avoid travel confusion we have included a link to Mapquest.com on your calendar. You must log into your account to view your calendar

What is Easy Bill?

Easy Bill is our newly implemented Electronic Billing System. This system has allowed RPI to make great strides in eliminating human calculating and adjustment errors, as well as cutting down on unnecessary paperwork and long distance fax charges. You can find more information about Easy Bill here.

How do I use Easy Bill?

Log into your account
Click the “Easy Bill” icon on the left side menu
Check the box beside the description of the job you would like to invoice us for (you may select several jobs at one time) and then click on the "Proceed" button
A summary of your invoice will appear, verify that the information is correct
Click the “Confirm” button the bottom right side of the screen
Your invoice has now been sent to RPI Consulting Group Inc

How do I bill RPI for my services?

here

Website Questions - Employers

When posting jobs, there is a checkbox called "Email Jobs" beside the save button. What does this do?

If this checkbox is checked off before you hit the "Save" button, your jobs will automatically be emailed out to candidates in your region.

How do I edit a job?

Log into your account
Click the “Main” icon on the left side menu
Click on the "Add/Manage All Jobs" button
Scroll down to the "Job Summary" section
Edit the job by clicking the pencil icon in the edit/delete column
You may now change the date, time, and rate
Remember to click “Apply Changes”

I am registered on the website why can’t I post jobs?

To access the full functionality of the website you must purchase a subscription. For more information please view our subscription page.

How do I post relief jobs?

Log into your account
Click the “Main” icon on the left side menu
Click on the "Add/Manage All Jobs" button
Check off the dates for the job(s) in the calendar provided
Select the start and finish times for the job(s) you would like to post from the drop down menu, and enter the rate in the field provided
Remember to click “Save Jobs” when you have completed inputting the information
The job(s) will now show in your “Job Summary”

How do I post full time jobs?

Log into your account
Click on the “Main” icon on the left side menu
Click on the "Add/Manage All Jobs" button
Scroll to the bottom of the Add/Manage jobs page to the “Posting Full Time Jobs” section
Select the job title of the position
Enter the job description and a description of the salary and benefits that you are offering
Remember to click on the “Save Full Time Jobs” button to save the information

How do I delete Jobs?

Log into your account
Click the “Main” icon on the left side menu
Click on the "Add/Manage All Jobs" button
Scroll down to the "Job Summary" section
You may delete individual jobs by clicking the “x” in the edit/delete column
A new window will open and ask if you are certain you would like to delete the job, click yes
Alternately, you may delete multiple jobs by checking off each job from the "Select" column and then clicking on the "Delete Batch Jobs" button

How do I view my bookings?

Log into your account
Click the “Main” icon on the left side menu
Click on the "Add/Manage All Jobs" button
You will be taken to a Calendar that shows your bookings
Green shifts are shifts that have been filled, red shifts have not been filled

How do I view an applied candidate’s information?

Log into your account
Click “Main” in the left side menu
Click the link, the page will refresh to show you the details of the shift. On that page you will need to click the “Status” link (bottom right corner)
You are now looking at a summary of applied candidates; click the “Detail” link to view the applied candidates’ information

How do I view my contracts?

Log into your account
Click the “My Briefcase” link on the left side menu;
Scroll down to the "Contracts" section
The contracts will be listed in descending order from the date sent
Click on the contract number (it is in the first column provided)
A prompt will pop up asking if you would like to “Open” or “Save” the file. To simply view the file click “Open”, To save the file to your computer click “Save”
The contract will open in an Adobe Acrobat window. You will need Adobe Acrobat to view your contract

How do I change my contact information?

Log into your account
Click the “My Contact Info” icon on the left side menu;
Edit the content by deleting the current information and replacing updated information in the same field;
Remember to click “Apply Changes” to save your updated information.

How do I change my password?

Log into your account
Click the “Edit Password” icon on the left side menu
Your username is already registered in the first field
Enter your newly created password into the “Create Password” field
Re-enter your new password in the “Re-enter Password” field
Don’t forget to click the “Update Profile” button to save your new information. group

How do I upload a file?

Log into your account
Click the “My Briefcase” link on the left side menu
You may upload a file in the section entitled “Documents”
Select the file you would like to upload by clicking “Browse”, a new window will pop up for you to search your computer for the file that you want to upload
Click on the file you would like to upload and then press “Open”, the window will disappear
The name of the file you are uploading will now appear in the field beside the “Browse” button. You may now click “Upload” to upload the file

How do I view my invoices?

Log into your account
Click the “My Briefcase” link on the left side menu
Scroll down to the section entitled "Invoices"
The invoices will be listed in descending order from the date sent
Click on the invoice number (it is in the first column provided)
A prompt will pop up asking if you would like to “Open” or “Save” the file. To simply view the file click “Open”, To save the file to your computer click “Save”
The invoice will open in a new Internet Explorer Window

Why isn’t my information being saved?

You must remember to click on “Apply Changes” or click on “Submit” when you have finished inputting your information.

Website Questions - Regional Manager Accounts

How do I Post Jobs?

Log into your account
Click “Stores” on the left side menu
Choose a store and click “Post Jobs”
Check off all of the dates that will have shifts that have the same start and finish times
Select the start and finish times from the drop down menu
Don’t forget to click “Save Jobs”

How do I post Full Time jobs?

Log into your account
Click the “Stores” icon on the left side menu
Select the store for which you would like to manage jobs. Click “Post Jobs” beside the description
Scroll to the bottom of the jobs page to the “Posting Full Time Jobs” section
Select the job title of the position
Enter the job description and a description of the salary and benefits that you are offering
Remember to click “Save Full Time Jobs” to save the information

Can I delete stores from my database?

Log into your account
Click the “Stores” icon on the left side menu
Delete the job by clicking the “x” in the edit/delete column
A new window will open and ask if you are certain you would like to delete the store, click yes

Can I delete jobs once I have posted them?

Click the “Stores” icon on the left side menu
Select the store for which you would like to manage jobs. Click “Post Jobs” beside the description
Scroll down to your “Job Summary”
Select the jobs you would like to delete;
Click “Delete Batch Jobs”.

Can I open a shift once it has been closed?

Click “Calendar View”
Scroll down the page, click “List View” on the bottom right corner
Select the jobs you would like to re-open
Click “Re-open Jobs”

How do I edit Jobs?

Select the job(s) you would like to edit in your “Job Summary”
Delete the job by clicking the pencil icon in the edit/delete column
You may now change the date, time, and rate
Remember to click “Apply Changes”

How do I view my shifts?

Log into your account
Click “Calendar View”
Green shifts are shifts that have been filled, Red shifts have not been filled
You may choose to sort jobs by date, store, city, status, or region
To view shifts in list form click “List View”

How do I view an applied candidate’s information?

Log into your account
Click “Calendar View”, scroll to the bottom of the page and click “Job List”
When a candidate applies, a green “Applied” link will appear in the “Detail” column
Click the link, the page will refresh to show you the details of the shift. On that page you will need to click the “Status” link (bottom right corner)
You are now looking at a summary of applied candidates; click the “Detail” link to view the applied candidates’ information

Website Questions - Supervisor Accounts

How do I Post Jobs?

Log into your account
Click “Stores” on the left side menu
Choose a store and click “Post Jobs”
Check off all of the dates that will have shifts that have the same start and finish times
Select the start and finish times from the drop down menu
Don’t forget to click “Save Jobs”

How do I post Full Time jobs?

Log into your account
Click the “Stores” icon on the left side menu
Select the store for which you would like to manage jobs. Click “Post Jobs” beside the description
Scroll to the bottom of the jobs page to the “Posting Full Time Jobs” section
Select the job title of the position
Enter the job description and a description of the salary and benefits that you are offering
Remember to click “Save Full Time Jobs” to save the information

Can I delete stores from my database?

Log into your account
Click the “Stores” icon on the left side menu
Delete the job by clicking the “x” in the edit/delete column
A new window will open and ask if you are certain you would like to delete the store, click yes

Can I delete jobs once I have posted them?

Click the “Stores” icon on the left side menu
Select the store for which you would like to manage jobs. Click “Post Jobs” beside the description
Scroll down to your “Job Summary”
Select the jobs you would like to delete;
Click “Delete Batch Jobs”.

Can I open a shift once it has been closed?

Click “Calendar View”
Scroll down the page, click “List View” on the bottom right corner
Select the jobs you would like to re-open
Click “Re-open Jobs”

How do I edit Jobs?

Select the job(s) you would like to edit in your “Job Summary”
Delete the job by clicking the pencil icon in the edit/delete column
You may now change the date, time, and rate
Remember to click “Apply Changes”

How do I view my shifts?

Log into your account
Click “Calendar View”
Green shifts are shifts that have been filled, Red shifts have not been filled
You may choose to sort jobs by date, store, city, status, or region
To view shifts in list form click “List View”

How do I view an applied candidate’s information?

Log into your account
Click “Calendar View”, scroll to the bottom of the page and click “Job List”
When a candidate applies, a green “Applied” link will appear in the “Detail” column
Click the link, the page will refresh to show you the details of the shift. On that page you will need to click the “Status” link (bottom right corner)
You are now looking at a summary of applied candidates; click the “Detail” link to view the applied candidates’ information

How do I add a region?

Log into your account
Click “Regional Managers” in the left side menu
Click “Add Region” link
Enter the Region Name, Description, and Manager
Remember to click “Add Region” to save your information

How do I add a regional manager?

Log into your account
Click “Regional Managers” in the left side menu
Click “Add Regional Manager”
Enter the required information
Remember to Click “Add Regional Manager” to save your information

How do I assign a region to a regional manager?

Log into your account
Click “Regional Managers” in the left side menu
Click the region to which you would like to add stores
Click the store you would like to move and click “>>” to move from available stores to that region
Remember to click “Confirm and Return” to save your information